Terms and Conditions
Last Updated: 28 October 2026
1. Introduction
Welcome to Himalayan Amrit. These Terms and Conditions govern your access to and use of our website, https://himalayanamrit.shop/, and any purchases made through it.
In these Terms and Conditions, “Himalayan Amrit,” “we,” “our,” and “us” refer to the business operating this website. “Customer,” “you,” and “your” refer to any person visiting our website or purchasing our products.
By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.
2. Business Information
Himalayan Amrit is an online store offering sea buckthorn juice and related products displayed on our website.
Business Name: Himalayan Amrit
Website: https://himalayanamrit.shop/
Phone / WhatsApp: +91 9000546956
Email: himalayaanamrit@gmail.com
Registered or Business Address:Khasra No.550/4, Khata No. 671/1235, Moti Nagar, Punjab & Sind Bank, Ward No. 03, Tapa, Barnala, Punjab, 148108
We aim to provide accurate business information and accessible customer support for product enquiries, orders, and other shopping-related matters.
3. Products and Product Information
We make reasonable efforts to display accurate product descriptions, photographs, prices, quantities, ingredients, and other relevant information.
Customers should review the applicable product page and product label before purchasing. Actual packaging or appearance may vary where the product or packaging has legitimately changed, but such variations will not be used to misrepresent the product being sold.
Any claims concerning ingredients, nutritional content, processing methods, quality testing, or product benefits must be supported by accurate information about the product.
Sea buckthorn juice is a food or beverage product, not a substitute for professional medical advice or prescribed treatment. We do not guarantee that any product will prevent, treat, or cure a disease.
If a product is unavailable, we will communicate the applicable options to the customer, including cancellation and any refund due under the relevant policy and applicable law.
4. Product Prices, Taxes, and Charges
All product prices will be displayed in Indian Rupees (INR), unless expressly stated otherwise.
The applicable product price, taxes, shipping charges, discounts, and other mandatory fees will be disclosed before the customer completes the purchase.
Promotional prices and discount offers apply only during the stated promotional period and subject to the terms disclosed for the offer.
We will not knowingly use misleading prices, fictitious discounts, or undisclosed mandatory charges. If a genuine pricing or listing error is identified, we will contact the affected customer and explain the available options before proceeding, as required by applicable law.
5. Orders and Order Confirmation
Customers are responsible for providing accurate contact details, delivery addresses, and other information required to process an order.
After an order is submitted, an order confirmation may be provided through the contact channel available to us. An order confirmation acknowledges receipt of the order and does not necessarily mean that the order has been dispatched.
We may need to contact a customer to verify order details or resolve a payment or delivery issue.
An order may be declined or cancelled where there is a legitimate reason, such as product unavailability, a payment failure, a suspected fraudulent transaction, or a material listing error. We will communicate the reason where appropriate and process any refund due in accordance with our published policies and applicable law.
6. Payments
Payments are processed using the payment methods and payment service providers made available during checkout.
Customers must provide accurate payment information and are responsible for using a payment method they are authorised to use.
An order will be processed according to its payment status and the applicable checkout terms. Where a payment is collected for an order that is subsequently cancelled, any refund due will be processed according to our Refund Policy and applicable law.
Customers should not share passwords, one-time passwords (OTPs), or other confidential payment credentials with anyone claiming to represent Himalayan Amrit.
7. Shipping and Delivery
We deliver orders to the locations supported by our delivery service and shown as available during checkout.
Available shipping methods, applicable charges, and estimated delivery timelines will be communicated on the website or during checkout before an order is completed.
Delivery estimates are indicative and may be affected by courier operations, weather, public holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and an accessible contact number. If a delivery fails because of incorrect information or repeated unsuccessful delivery attempts, we will coordinate with the customer and delivery provider to determine the available options and any applicable additional charges.
For delayed, missing, damaged, or incorrectly delivered orders, customers should contact us using the details provided on this page. We will review the matter and explain the appropriate resolution under our published policies and applicable law.
8. Order Cancellation
Customers who wish to cancel an order should contact us as soon as possible using the phone number or email address listed above.
Cancellation requests will be handled according to the order's processing and dispatch status and our published Cancellation and Refund Policy.
An order that has already been dispatched may not be eligible for cancellation through the normal order process. In such cases, the applicable return or refund terms will apply.
Where an order is cancelled and a refund is due, the refund will be processed in accordance with our published policy and applicable law.
9. Returns, Replacements, and Refunds
Our Return and Refund Policy explains the conditions, eligibility requirements, time limits, and process for requesting a return, replacement, or refund.
Because sea buckthorn juice is a consumable product, return eligibility may depend on product condition, packaging integrity, food safety requirements, and the reason for the request. Any restrictions will be disclosed in our applicable policy and applied consistently with consumer protection laws.
Customers should contact us promptly if they receive an incorrect, damaged, defective, or expired product. Where appropriate, we may request the order number, photographs, or other reasonable information needed to investigate the issue.
Approved refunds will be processed using the original payment method where feasible, or another lawful method agreed with the customer. The time required for the amount to appear in the customer's account may depend on the payment provider or bank.
Nothing in these Terms and Conditions removes any consumer rights that cannot legally be excluded.
Please read our separate Return and Refund Policy before purchasing.
10. Customer Responsibilities
When using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Avoid fraudulent purchases, unauthorised payment use, or attempts to disrupt the website.
- Respect the intellectual property rights associated with the website and its content.
- Contact our business with genuine order or product enquiries and provide relevant information when requesting assistance.
We may take reasonable action where website use is unlawful, fraudulent, or harmful to our business or other users, subject to applicable law.
11. Promotions, Coupons, and Discounts
Promotional offers, coupons, and discounts are subject to the specific conditions displayed with each offer.
Where applicable, offer conditions will explain validity dates, eligibility requirements, minimum order values, exclusions, and whether offers can be combined.
An offer will not be represented as available if it cannot reasonably be redeemed under its published terms. We reserve the right to correct genuine errors or withdraw an offer where legally permitted, without affecting rights already accrued to customers.
12. Website Content and Intellectual Property
Unless otherwise stated, the text, logos, graphics, photographs, design elements, and other content on this website are owned by Himalayan Amrit or used with appropriate permission.
You may access and use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior authorisation, except where permitted by law.
13. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier services, analytics tools, or external links.
These services may operate under their own terms and privacy policies. We are not responsible for the independent content or policies of third-party websites, except where responsibility is imposed by applicable law.
We aim to use third-party services appropriately to support the operation of our online store.
14. Privacy and Personal Information
We collect and use customer information as necessary to process orders, arrange delivery, provide customer support, prevent fraud, and operate our website.
Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
Customers should review our Privacy Policy to understand what information may be collected, how it is used, and the choices or rights available to them.
15. Website Availability and Changes
We aim to keep our website accessible and its information accurate. However, temporary interruptions may occur because of maintenance, technical issues, or circumstances beyond our reasonable control.
We may update website content, product information, or these Terms and Conditions when necessary. The updated version will be published on this page with its revised date.
Changes will not remove any rights that customers have already acquired under applicable law.
16. Limitation of Liability
To the extent permitted by applicable law, Himalayan Amrit will not be responsible for losses arising from circumstances beyond our reasonable control, including certain third-party service interruptions or delivery disruptions.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and remedies.
Customers should follow the storage, handling, and usage instructions provided with the relevant product.
17. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India.
If you have a concern regarding an order or our services, please contact us first so we can attempt to resolve the matter fairly.
Nothing in this section prevents a customer from exercising any legal rights or remedies available under applicable Indian law. Any dispute will be handled by a court or competent authority with jurisdiction under applicable law.
18. Contact Us
If you have questions about these Terms and Conditions, a product, an order, shipping, cancellation, or a refund, please contact us:
Business Name: Himalayan Amrit
Website: https://himalayanamrit.shop/
Phone / WhatsApp: +91 9000546956
Email: himalayaanamrit@gmail.com
Business Address: Khasra No.550/4, Khata No. 671/1235, Moti Nagar, Punjab & Sind Bank, Ward No. 03, Tapa, Barnala, Punjab, 148108
We will make reasonable efforts to review customer enquiries and provide appropriate assistance.
By using our website or placing an order, you acknowledge that you have had the opportunity to review these Terms and Conditions.
Himalayan Amrit